Serious about hassle-free repairs.
Serious about perfection.

Frequently Asked Questions

Do I have a choice in where my vehicle is repaired?
Absolutely! In fact, Utah state law says consumers have the right to choose a repair shop and are not required to get more than one estimate.

When is my deductible due?
Your deductible is paid to the shop when repairs are finished and you come in to pick up your vehicle.

Is the price of the repair less if I don't use my insurance?
No, your estimate is written to repair your vehicle in accordance with manufacturer recommendations. Your customer service representative can further explain our repair methods.

What is the difference between an "insured" and a "claimant?"
"Claimant" means you are claiming the accident on someone else's insurance. "Insured" means you are using your own insurance.

Your Concerns

Price
The old saying "you get what you pay for" means a lot when it comes to collision repair work. With the high cost of new vehicles, you want to know your repair will hold up to the harsh elements. Most importantly, Cascade repairs the structural components of your vehicle to manufacturer standards and gives a lifetime transferrable warranty.

Color Match
Sherwin-William's Automotive Refinishing System, our paint system, has one of the best color matches available. Our painters are trained to tint and blend all colors to match the original finish. Our paint has a durable factory finish that will retain its shine and protect your car from Utah's harsh elements.

Time In The Shop
Cascade Collision's innovative business concepts give us the ability to out-perform our competitors when it comes to time in the shop. Our 24-hour disassemble and blueprint processes, technician repair teams, vehicle specialists and a "do it right the first time" philosophy result in faster repair times.

Quality of Repair
Cascade Collision raised the bar for quality assurance. Our highly trained staff (I-CAR and ASE Certified), coupled with the most-advanced equipment, gives our customers the high-quality repairs they deserve. In addition, our in-process procedures and 21-point final inspection helps ensure your vehicle gets fixed right the first time.

Convenience
Cascade Collision Repair has a team of knowledgeable, friendly office staff to answer questions and assist with your claim. We make getting into a rental easy, giving you more time for yourself and your family. Ask about our free delivery service and free car wash with every repair. Our three locations in Utah County--Lehi, Provo, and Orem--make getting to Cascade easy.